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Packaging
Whether you've bought a gift for yourself or a special someone, each of our original jewelry pieces arrives elegantly packaged. Our Goddess line arrives wrapped in our beautiful, signature presentation box. Our Baby Goddess jewelry is gorgeously packaged in a an organza beaded bag.
Product Availability
Due to the unique qualities of our jewelry, there are limited quantities of each piece. New designs are added to the website monthly. Please contact us for more details.
Custom Orders
We can design custom jewelry for:
- Special occasions (weddings, anniversaries, births, etc.)
- A specific issue or illness
- Men and boys
Contact us today for a consultation and we can weave the intention of your wishes into the jewelry.
Payment Options
The Goddess Within accepts American Express, VISA, MasterCard and Discover credit cards. We also accept ATM cards with a VISA or MasterCard logo. We do not accept cash, checks or CODs.
Order Processing and Delivery
We begin processing your order as soon as we receive it. It takes approximately 10 to 14 business days to deliver your jewelry after receiving your order. We will inform you as soon as possible of any delay in shipment. Custom orders can take longer to process, depending on the style and availability of gemstones. Express orders are available. Please contact us for details.
Shipping
We take as much care in shipping your order as we do in making our jewelry. We offer UPS rush 2nd day and standard (up to 5 business days) shipping.
International Orders
At this time, we only accept orders from international customers shipping to addresses in the U.S. or Canada only. We do not ship to international locations at this time.
Ordering and Shipping Confirmations
After ordering, you will receive two email confirmations from The Goddess Within. First, we will confirm receipt of your order within a few minutes of ordering. Then, we will notify you once your order ships and send you information to track your package.
Money-back Guarantee
At The Goddess Within, we stand behind our products, our service and our customers. That's why we include a 100% satisfaction guarantee with every purchase. If, for any reason, you are not completely satisfied with your jewelry, we'll exchange it or refund the credit card used for purchase. Mail us the item within 48 hours of receipt for a full refund. We apologize, but we cannot accept returns after 48 hours.
Giving Back
The Goddess Within will donate 10% from every purchase to the National Center for Missing & Exploited Children to support the prevention of abducted, endangered and sexually exploited children. Your purchase will make a difference in the lives of our children.
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